Live support market was enlarged with a new entrant. Trio Live is a new live support product that appears to be a worth service.

This live help service is a web-based solution for real-time messaging. Internal communication, support and sales are real if you are using Trio Live. Let your customers’ satisfaction and productivity increase. Provide quick online support!

Trio Live offers country lookup, auto-invite, multiple operators or operator groups, unlimited departments and detailed reporting.  Admin/operator and public interfaces are intuitive so to navigate through the features list becomes much easier. To watch chats, transfer chats and invite visitors won’t cause any trouble.

The service does not require any additional plugins or downloads. 

Trio Live provides basic features that are useful for live support.  The product offers AJAX enabled live chat solution, full featured desktop application. It also offers you to transfer chats. Trio Live had combined support chat, knowledgebase and tickets in one customer support solution.

Summary:
Trio Live is a new but effective product. It provides web analytics and reporting capabilities.