Kirzen Chat Live Help represents basic live chat support program. Basic set of features makes the application one of the superior products on the market. Being relatively a new service it includes basic package only. Let’s overview this one.

The customer and the operator will enjoy the program. It is easy for both of them. The customer should sign in, whereupon can talk to the operator. Customer interface is that of typical one. If you have a look at instant messaging program there won’t appear any problem with the Kirzen Chat Live Help interface.

The operators’ interface includes chat window, current conversations record and the information about current customer, lists of departments, operators and customers.  The workflow becomes efficient due to the structure of the interface.

The Kirzen Chat Live Help set up process won’t cause any trouble. It is quite easy. You should configure your account to start. No setup fees, charges or anything else. Customers, in their turn, should sign in and inform about their problem. Moreover, their browser should support the software. This requirement doesn’t aggravate the situation because Kirzen Chat Live Help can be run almost by every browser. 

Customers can open Kirzen Chat Live Help in a popup window or have it in an additional tab. Along with it they can do anything else. Customer has just to minimize the window or go to another tab. Providing all functions right in front of the user the interface structure is easy to use. All information is available and reachable.

The Kirzen Chat Live Help distinctive feature is an excellent set of tracking and traffic monitoring abilities. They provide the operator with the ability to watch visitors’ country, transcripts, history. Such features as real time visitors monitoring and “Who Is Browser Lookup” are available. The operator can send an invitation to take part in a chat and receive alerts when visitors come. All visitor information is available and can be captured when they come back on your website.

With Kirzen Chat Live Help you can have as much operators as you want. For additional fee you can add new operator. This option is very useful for growing businesses that enjoy using Kirzen Chat Live Help but require more operators.

Summary:
Kirzen Chat Live Help is a worth program. A flexible live chat support software with powerful feature set.   If you want to be prosperous and expand your business try it and it will grow along with you.