Olark program will do everything for you allowing you to focus on support and selling. Olark is online live support service. It works in real time providing your customers with web service and allowing them to communicate from the instant messengers and get in touch with the operator. Digsby or Google Talk instant messengers and many others. This fact simplifies the monitoring process. Communicate and take your business to a new level.

Olark provides integration for websites, supports instant messengers (ICQ, Digsby and Google Talk), monitors your visitors. Moreover, Olark increases your sales.

With Olark to observe the real-time activity on the site is real.  Having an IM client you are ready to use the service. The client can be a mobile one too. Blackberry, iPhone or Android? The service is available! Carry on your chats and don’t leave the site. Chat clients supporting Gtalk or XMPP/Jabber will be ideal for chatting (Adium, Meebo, Gtalk or iChat).

Customizable chat box offers an easy access to the operator. The visitor can chat and look your site through at the same time. Different colors, themes and several language strings are available in the chat box. Offline messages, callout images, email and pre-chat name are included. CSS customization upgrade for pro users is also available.

Olark live chat support is an effective tool when it comes to multiple operators’ work. Several operators can work simultaneously. Moreover, they can chat from different locations.  Chats can be classified into groups, saved in the form of transcripts, transferred from one operator to another. They also can be routed among operators and sent to a CRM system.

Summary:
Olark is your path to success. An effective tool, Olark allows you to send chat transcripts to Salesforce, Highrise and Zendesk.