A+ R A-
More in this category: « LivePerson BoldChat »

Users Rating

Expert Rating

  • Ease of Use:
  • Setup Ease:
  • Multi-Tasking Ease:
  • Monitoring Capabilities:
  • Feature Set:
  • Help & Support:
  • Scalability:
WhosOn live chat support software is worth to try. Including many functions and features it appears easy to use. It won’t block or limit you. You will be able to achieve your potential or existing customers wherever and whenever you need to.

Navigation through the WhosOn options won’t be a great challenge for you. Your tasks will be done effectively keeping you on the top of availability. All the features are simple to use.

To set up the application is not intricately. It is easy as to use so and to set up. Your first task is to sign up for an account. After that you will receive a download that steps you through the installation process. You can run WhosOn in no time. Having the standard fees for adding more operators, WhosOn is reasonably priced. We should also appreciate all the features that are included and extremely ease of use.

WhosOn interface was structured in a way to provide a more efficient workflow. Taking into consideration the customers’ unwillingness to wait the work of the operator should be organized as well as possible. WhosOn make it quick so you won’t lose any client.

Monitoring capabilities of WhosOn is worth to deal with. They give you the possibility to learn all necessary information about your website visitor. The operator can receive the information about what the visitors do on your website and where they came from. With WhosOn all the possible data about your website visitors is available. This option is very useful, especially when you are going to change the operator. So you free the customers from the answering the same questions.

WhosOn offers you the ability to see visitor activity in real time, from the moment they come until the moment they leave. This option helps to establish a contact with the visitor who can be engaged by you with the messages. There exists also the live chat translation option that you can use in the case your visitor is from some other country. This option translates their messages for the operator.

If the visitor needs help but doesn’t have the opportunity to talk with the operator he is provided with the opportunity to leave request and the operator will call him back.  WhosOn database stores all the information and data so you won’t lose any significant fact about your potential client.

WhosOn live chat support software offers:
-    Transfering chats between operators
-    Multiple operators
-    Transfer pages to visitor
-    Operator and visitor 'typing' status
-    Training mode between the operators
-     Sending emailed transcript
-    Co-browse
-    Multi-language chat window
-    Sending files to visitors in the course of chatting
-    Firewall friendly, FastFast, AJAX based.

WhosOn gives you an excellent opportunity to add operators easily. You can add however many operators you want an additional cost.

WhosOn is a live chat support software that works. Available at a very applicable price it offers a lot of options and features. Having WhosOn you are able to keep the track of the customers. WhosOn is worth to turn your attention to!

Additional Info

  • Online/Offline Status:
  • Online/Offline Messaging System:
  • Built-In Chat Buttons/Images:
  • Customizable Chat Buttons:
  • Customizable Chat Window:
  • Remote Administration:
  • Self-Generating Scripts:
  • Sound Alerts:
  • Visual Alerts:
  • Canned Greetings:
  • Modify Canned Greetings:
  • Multiple Chat Sessions:
  • Chat Transfer to Other Operators:
  • Built-In Spell Checker:
  • Typing Indicator:
  • Email Chat Transcripts:
  • Force Webpages:
  • Force Images:
  • Co-Web Browsing:
  • Document Sharing:
  • Floating Invitation to Chat:
  • Customer Survey:
  • Advertising Features:
  • Live Keywords:
  • Mobile Option:
  • Chat:
  • Monitor Chats:
  • Web-to-Mobile Transfer:
  • Platform: iOs
  • SSL Secure Data Transfer:
  • Block IP Addresses:
  • Repeat Visitor Identification:
  • Visitor History/Transcripts:
  • Track Visitor Refer:
  • Track Visitor Footprints:
  • Real-Time Visitor Monitoring:
  • Real-Time Visitor Alert:
  • Proactive Invitation:
  • Capture of Visitor Data:
  • Website Statistics Summary:
  • Who Is Browser Lookup:
  • Live Chat Support:
  • Email Support:
  • Toll-Free Telephone Support:
  • 24/7 Support:
  • Windows 7:
  • Windows Vista:
  • Windows XP:

Related Video

Dim lights Embed Embed this video on your site

онлайн фильмы