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SiteChatter

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SiteChatter.com is live chat support software that provides you with the unlimited number of operators for one price. SiteChatter.com is an ideal choice for those who need myriad of chat operators. Though this great advantage available, several features are missed in this application.

To use SiteChatter.com is more difficult than other software. The reason is its web-based structure. In the one hand we get the mobility, because the service can be run and managed from anywhere we have an internet connection. Chat operators get the ability to work at home. On the other hand your work depends on the internet connection and its speed.

The setup process appears to be a difficult task for those who have no previous experience with web-based programs.

SiteChatter.com offers you all the controls to run multiple live chats at once. On other side you need several extra steps to use them. Furthermore, there appears the necessity to wait on users' web browsers. You will spend a little more time to use the chat so as face with short delays that often appear. SiteChatter.com offers you an 8-hour work shift only. This is because the service is web-based and the specificity of the application setup process. Due to these factors the operator will not be able to host too many chats per day.

Monitoring and tracking features are not as numerous as we want them to be. SiteChatter.com will give you IP address of the visitor and ISP provider. Though the application offers most of monitoring and tracking abilities, it won’t show you the country visitor comes from and a website statistics summary. SiteChatter.com doesn’t provide a "Who Is" search as well.

With SiteChatter.com live chat support software you can be sure about basic feature set only. You lose many abilities such as customizing of your customer chat window look, chat messages, spell-check, co-web browsing or documents sharing. Moreover, SiteChatter.com lacks any safety or live chat marketing features.

Summary:
SiteChatter.com is live chat support software that provides you with the unlimited number of operators for one price and is a great choice for growing business. SiteChatter.com can grow with it.

Additional Info

  • Online/Offline Status:
  • Online/Offline Messaging System:
  • Built-In Chat Buttons/Images:
  • Customizable Chat Buttons:
  • Customizable Chat Window:
  • Remote Administration:
  • Self-Generating Scripts:
  • Sound Alerts:
  • Visual Alerts:
  • Canned Greetings:
  • Modify Canned Greetings:
  • Multiple Chat Sessions:
  • Chat Transfer to Other Operators:
  • Built-In Spell Checker:
  • Typing Indicator:
  • Email Chat Transcripts:
  • Force Webpages:
  • Force Images:
  • Co-Web Browsing:
  • Document Sharing:
  • Floating Invitation to Chat:
  • Customer Survey:
  • Advertising Features:
  • Live Keywords:
  • Mobile Option:
  • Chat:
  • Monitor Chats:
  • Web-to-Mobile Transfer:
  • Platform: -
  • SSL Secure Data Transfer:
  • Block IP Addresses:
  • Repeat Visitor Identification:
  • Visitor History/Transcripts:
  • Track Visitor Refer:
  • Track Visitor Footprints:
  • Real-Time Visitor Monitoring:
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  • Proactive Invitation:
  • Capture of Visitor Data:
  • Website Statistics Summary:
  • Who Is Browser Lookup:
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  • 24/7 Support:
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