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Live2Support can appear live chat support software suitable for those who do small business and want to run it in the future. You should definitely look it into. This live chat support software comes with the option of three chat operators for the basic price. It can appear very useful especially if are not going to spend an extra cost. Though it is available enough, the application cannot handle large amounts of website traffic.

Unlike other similar programs, Live2Support is not intuitive software. Those who have no previous experience will face some difficulty. Live2Support set up process requires some basic technical knowledge.

The basic multiple chats at the same time, switching between the conversations and the access to the controls are available but troublesome. Live2Support monitoring and tracking options are included. Unfortunately, see a website statistics summary or to track visitor footprints is impossible.

Live2Support live chat support software provides a bit of features. It is no-frills and basic service so you won’t be able to share images or documents with customers. There is no support for floating chat invitation and you won’t provide your customer with the survey or chat transcript.

The operator can transfer the information with a secure SSL connection. Live2Support software allows 150 thousand visits to your website per month. There are no unique visits but individual ones. Some logons of the same visitor will not be counted as one but several. Live2Support will fit for small websites with little traffic, not for large ones. It supports five chat operators package. If your company is tending to grow and if you are going to have more than 5 operators you will be obliged to purchase a new package or to look for some other application.

Though Live2Support does not provide unlimited hits on your website it is a solid program perfect for small and medium business.

Additional Info

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