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Liberum is web-based help desk software, which will be a great solution for small and medium sized organizations and businesses. The web interface used in the software is quite easy for tracking and managing technical support issues.

One of the main advantages is that Liberum Help Desk can be used absolutely for free. This Help Desk software is written in ASP and HTML, that’s why it can be easily customized and modified. All you need to run Liberum is Windows Server running IIS.

Speaking about the main features of Liberum Help Desk it is necessary to notice that:
•    Absolutely web-based software
•    Built-in report function tracks all support reps, departments and their requests and various problems
•    Email notification
•    Easy customizable program to fit all your needs
•    May use Windows authentication, so you don’t need to create another database of users
•    Provides better communication for users and support representatives. Users can monitor progress on problems and submit additional information.
•    Absolutely FREE

Additional Info

  • Incident & Problem Management: Yes
  • Email: Yes
  • Issue Tracking: Yes
  • Platform: Web based

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