Help Desk Software (34)
| Kayako Fusion | Axios assyst | Help Desk Authority | Liberum | TechExcel ServiceWise | |
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Kayako Fusion is helpdesk solution that helps organizations to work… |
If you looking for the integrated Help Desk and IT… |
Help Desk Authority is flexible and scalable help desk software.… |
Liberum is web-based help desk software, which will be a… |
If you are looking for a comprehensive internal and fully… |
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| Date | Tuesday, 11 October 2011 09:03 | Thursday, 22 September 2011 07:32 | Thursday, 29 September 2011 14:28 | Tuesday, 20 September 2011 08:54 | Tuesday, 20 September 2011 08:26 |
| Published in | Help Desk Software | Help Desk Software | Help Desk Software | Help Desk Software | Help Desk Software |
| Written by | Administrator | Administrator | Administrator | Administrator | Administrator |
| Read | Read 9449 times | Read 8238 times | Read 6887 times | Read 4508 times | Read 7300 times |
| Video | Video | Video | Video | Video | Video |
| Image Gallery | Image Gallery | Image Gallery | Image Gallery | Image Gallery | Image Gallery |
| Read Review | Read Review | Read Review | Read Review | Read Review | Read Review |
| User Comments | 0 | 0 | 0 | 0 | 0 |
| User Review | |||||
| Change Management | Yes | Yes | Yes | Yes | Yes |
| Event Management | Yes | Yes | Yes | Yes | Yes |
| Availability Management | Yes | Yes | Yes | Yes | Yes |
| Knowledge Base/FAQ | Yes | Yes | Yes | Web based | Yes |
| Mobile Integration | Yes | Yes | Yes | Yes | |
| Multi-Site Support | Yes | Yes | Yes | Yes | |
| Multi-lingual Interface | Yes | Yes | Yes | Yes | |
| Reporting | Yes | Yes | Yes | Yes | |
| Historical Audit | Yes | Yes | Yes | Yes | |
| Incident & Problem Management | Windows | Yes | Microsoft Windows 2003 Server (32 and 64 bit) (Service Pack 2), Microsoft Windows 2008 Server (32 and 64 bit) (Service Pack 2), Microsoft Windows 2008 Server R2 (Service Pack 1), Microsoft Windows XP Professional (Service Pack 3 or higher), Microsoft Windows Vista (32 and 64 bit) (Service Pack 2), Microsoft Windows 7 (32 and 64 bit) (Service Pack 1) | Yes | |
| Task Management | Yes | Yes | Yes | Yes | |
| Automated Assignment & Notifications | Yes | ||||
| Self-service Portal | Yes | Yes | |||
| Customizable Fields | Yes | Yes | |||
| Customizable Templates | Yes | ||||
| Intuitive User Interface | Yes | ||||
| Platform | Windows, Web Based | ||||
| Workflow Management | Yes |